Robi eSIM
In the last decade, technology has advanced at an exponential rate. We are in the middle of a digital revolution, made possible by wireless devices and the spread of intelligent devices into every part of our lives.
In response to this industry-wide shift, Robi Axiata is proud to announce the launch of its cutting-edge eSIM technology in Bangladesh regarding accessing mobile networks; the eSIM ushers in a new era of ease & flexibility.
The benefits of Robi eSIM:
eSIM Eligible handset model list
| iPhone | Samsung | Google Pixel |
|---|---|---|
| iPhone XS series | Galaxy S21 series | Google’s Pixel 4 series |
| iPhone 11 series | Galaxy S22 series | Pixel 5 series |
| iPhone 12 series | Galaxy Z Flip series | Pixel 6 series |
| iPhone 13 series | Galaxy Z Fold series | - |
| iPhone 14 | - | - |
| About eSIM on iPhone | - | - |
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eSIM Services Area
| SL | WIC Name | Thana | Area | District | Address |
|---|---|---|---|---|---|
| 1 | Barishal | Barishal Sadar (kotwali) | Barishal Metro | Barishal | Lisa Plaza, 140/1 Sadar Road, (in front of Shahid Minar), Barishal. |
| 2 | Agrabad | Double Mooring | Bandar | Chattogram | East-Coast Center (Ground Floor, 440/544, Sheikh Mujib Road (Opposite side of Faruk Chamber), Chowmuhoni Moor, Agrabad, Chattogram |
| 3 | GEC | Kotwali | Kotwali | Chattogram | Atlanta Trade Center-Ground Floor, 23/A, M. M. Ali Road, Goal Pahar Moore, GEC, Chattogram. |
| 4 | Muradpur | Panchlaish | Chandgaon | Chattogram | Ramna Tower (Ground Floor), 36/7, CDA Avenue, Muradpur, Chattogram |
| 5 | Bandarban | Bandarban Sadar | Amirabad | Bandarban | Shop 21, 23, 25 & 26 Gorostan Market Bandorban Main Road, Bandorban Sadar. |
| 6 | Cox's bazar | Cox's Bazar Sadar | Cox's Bazar | Cox's bazar | Ibrahim Plaza, Tekpara ( Near Sikdar Mohal), Main Road, Cox’s Bazar-4700 |
| 7 | Chandpur | Chandpur Sadar | Chandpur Metro | Chandpur | Shop No-06 (1st Floor), Poura Super Market, 21/1 Mizanur Rahman Chowdhury Road, Chandpur Sadar, Chandpur-36000 |
| 8 | Cumilla | Comilla Sadar Dakshin | Cumilla metro | Cumilla | Baitus Salam, Holding # 223/201, Jhautola, Cumilla. |
| 9 | Gazipur | Gazipur Sadar | Gazipur South | Gazipur | Shop-1, MAS Square (Ground Floor) 727, Dhaka Road, Outpara, Chandona Chowrasta, Joydevpur, Gazipur City Corporation, Gazipur |
| 10 | Dhanmondi | Dhanmondi | Dhanmondi | Dhaka | Robi Sheba, House- 753 (Ground floor), Satmosjid Road (beside Star Kabak dhanmondi 19), Dhanmondi |
| 11 | Gulshan | Gulshan | Gulshan | Dhaka | NAFI Tower, Ground floor, Robi Corporate Office, 53 Gulshan South Avenue, Gulshan-1, Dhaka-1212 |
| 12 | Paltan | Paltan | Ramna | Dhaka | Rangs Tower, 68 Purana Paltan, Ground Floor, Dhaka (opposite to Azad Products) |
| 13 | JFP | Badda | Gulshan | Dhaka | Robi Sheba, Shop No:018(A), Block:D, Jamuna Future Park (Level-4), Ka-244, Progati Saroni, Baridhara, Dhaka-1229 |
| 14 | SSD | Biman Bandar Thana | Uttara | Dhaka | Hazrat Shah Jalal International Airport |
| 15 | Uttara | Uttara | Uttara | Dhaka | NZ Center(Ground Floor), House 5, Road 12,Sector 6, Uttara Model Town, Dhaka |
| 16 | Khulna | Khulna Sadar | Khulna | Khulna | Munna Tower (Ground Floor), 7 K.D.A Avenue, Khulna |
| 17 | Mirpur | Pallabi | Mirpur | Dhaka | Nishi Plaza, Plot#1, Avenue#4, Block-C, Section#6, Mirpur, Dhaka-1212 |
| 18 | Narayanganj | Narayanganj Sadar | Narayanganj Metro | Narayanganj | Akhter Squre ground floor, 68 BB Road, Adjacent to Ukil Para Jam E Mosque, 2 no rail gate Narayanganj |
| 19 | Tangail | Tangail Sadar | Tangail Metro | Tangail | Sun Flower, (Adjacent to Singer Show room), Victoria Road, Tangail Sadar, Tangail |
| 20 | Laxmipur | Lakshmipur Sadar | Laximpur | Laxmipur | Ground Floor & 1st Floor, Holding No-114/01, Ward No-2, Banchanagar, Laxmipur Pourashova, (Opposite to Lillah Jamey Masjid, Near to Mohila College) Laxmipur Sadar |
| 21 | Mymensingh | Mymensingh Sadar | Mymensingh | Mymensingh | Ground Floor, 8 R. K. Mission Road, Mymensingh. |
| 22 | Feni | Feni Sadar | Feni Metro | Feni | Nasim Bhuiyan Tower, 316, S.S.K Road, Feni-3900 |
| 23 | Noakhali | Begumganj | Noakhali Metro | Noakhali | Chowdhury Plaza, Ground Floor, 2515/1, Karimpur Road, Chowmuhani, Noakhali. |
| 24 | Bogura | Bogra Sadar | Bogura North | Bogra | RD Tower, Shaid Abdul Jabbar Road,Kalibari, Jaleswaritola, Bogura |
| 25 | Sylhet | Sylhet Sadar | Sylhet Metro | Sylhet | 117-Azadi, Mirboxtula, Sylhet |
eSIM Exclusive Roaming Offer
Enjoy exclusive roaming activation benefit right after installing eSIM on your handset.
Also, enjoy widest roaming coverage at only Tk 99 daily unlimited internet, visit www.robi.com.bd/en/personal/roaming for more.
FAQ
1- What exactly is eSIM?
Embedded SIM (eSIM) is a form of SIM card that is directly embedded into a device, removing the need for a traditional SIM card.
2- How to purchase or activate eSIM.
- Choose your plan.
- Choose a mobile phone number.
- Complete the biometric authentication.
- Enable internet connectivity on your mobile device.
- Scan the QR Code on the given toolkit.
- Follow the procedure outlined for your device.
3- To convert your conventional SIM card into an eSIM, you may either visit the local Robi Service Center with your eSIM-enabled smartphone and complete the standard SIM purchase process, or you can visit the Robi Online Shop and convert to an eSIM using the procedures below:
- Request for eSIM migration
- Complete the biometric authentication
- Enable internet connectivity on your mobile device.
- Scan the QR Code on the toolkit.
- Follow the procedure outlined for your device.
4- If you wish to replace your mobile device, follow these procedures to keep your eSIM:
- Enable internet connectivity on your mobile device.
- Deactivate and remove the eSIM profile from your old device.
- Scan the QR code with your new smartphone
- Follow the procedure outlined for your new handset.
5- Will the package offer for eSIM and physical SIM be the same?
Yes
6- Will roaming be available on eSIM?
Yes
7- How many times can the QR code of eSIM be scanned
Multiple times.
8- What to do if the QR code or eSIM installed handset is lost or stolen?
You have to replace the sim. To replace the SIM you are requested to contact Robi WIC.
9- Can physical SIM and eSIM be used in the same device?
Yes, it will if your device supports it.
10- What to do if the device is factory reset?
The eSIM profile will be deleted automatically, so you need to scan the QR code again.
11- Can the same eSIM be used if the handset is changed?
Yes, it can be used by removing the eSIM profile from the current device and then scanning the QR from the new device.