Robi/Airtel brings the 'Door Step Service' in Bangladesh Most Customer Centric Service

Robi/Airtel brings the 'Door Step Service' in Bangladesh Most Customer Centric Service

এই পরিষেবাটি কোনও রবি / এয়ারটেল গ্রাহককে তাদের পছন্দের জায়গায় এবং সুবিধাজনক সময়ে সমস্ত ধরণের পরিষেবা উপভোগ করতে পারবে। আমাদের আর টাচপয়েন্টে দেখার জন্য আপনাকে আর সময় এবং প্রচেষ্টা নষ্ট করতে হবে না।

হ্যাঁ, আপনার প্রয়োজনীয় পরিষেবাগুলি সরবরাহ করার জন্য আমরা আপনার সময়ে আপনার জায়গায় থাকব। আমরা আপনার সময় এবং প্রচেষ্টাকে অন্য যে কোনও কিছু থেকে বেশি মূল্য দেয়।

This service will allow a Robi/Airtel customer to enjoy all kind of service in their preferred place and convenient time. No longer you have to waste time and effort visiting our touchpoint.

Yes, we will be at your place at your time to provide your required services. We value your time and effort more than anything else does.

Why should you choose a Doorstep Service?

  • Save travel time.
  • Avoid the parking hassle.
  • Avoid the long queue.
  • Uninterrupted service.
  • At your convenience and comfort location.

Which services are available from Doorstep?

  • New connection Sales.
  • SIM replacement / SWAP.
  • Ownership Transfer
  • Re-charge
  • Cheque / bill/ document collection.
  • MNP

How to generate Services Request?

  • Dial 786 (Airtel Users) or 01678600786 (Other Users)
  • Dial 123 (Robi Users) or 01819400400 (Other Users)
  • Through USSD Request: Airtel *121*5# and Robi *123*8*5#
  • Through Mail request: [email protected]

Sim Replacement/Swap

For sim replacement customer needs to provide the following document or information to our doorstep agent:

  • Need NID information.
  • Fingerprint.
  • Payments per service: SIM Cost + doorstep service charge

New connection & MNP

Customers can purchase SIM through Robi doorstep service

Required

  • Need photocopy of NID (both side)
  • Fingerprint.
  • Payments: SIM Cost + doorstep service charge.

Service Areas: Total 41 metro thanas in Dhaka (31), Chittagong (10)



SL# Cluster Region Area Thana
1 Central Southern Cluster Dhaka Metro Dhanmondi ADABOR
2 Central Southern Cluster Dhaka Metro Gulshan BADDA
3 Central Southern Cluster Dhaka North Uttara BIMAN BANDAR THANA
4 Central Southern Cluster Dhaka North Mirpur CANTONMENT
5 Central Southern Cluster Dhaka North Uttara DAKSHINKHAN
6 Central Southern Cluster Dhaka Metro Dhanmondi DHANMONDI
7 Central Southern Cluster Dhaka Metro Gulshan GULSHAN
8 Central Southern Cluster Dhaka Metro Lalbagh HAZARIBAGH
9 Central Southern Cluster Dhaka South Old Dhaka JATRABARI
10 Central Southern Cluster Dhaka North Mirpur KAFRUL
11 Central Southern Cluster Dhaka South Keraniganj KAMRANGIR CHAR
12 Central Southern Cluster Dhaka Metro Sabujbagh KHILGAON
13 Central Southern Cluster Dhaka North Uttara KHILKHET
14 Eastern Cluster Chittagong Metro Kotwali KOTWALI
15 Central Southern Cluster Dhaka Metro Lalbagh LALBAGH
16 Central Southern Cluster Dhaka North Mirpur MIRPUR
17 Central Southern Cluster Dhaka Metro Dhanmondi MOHAMMADPUR
18 Central Southern Cluster Dhaka Metro Ramna MOTIJHEEL
19 Central Southern Cluster Dhaka Metro Ramna NEW MARKET
20 Central Southern Cluster Dhaka North Mirpur PALLABI
21 Central Southern Cluster Dhaka Metro Ramna PALTAN
22 Central Southern Cluster Dhaka Metro Ramna RAMNA
23 Central Southern Cluster Dhaka Metro Sabujbagh SABUJBAGH
24 Central Southern Cluster Dhaka North Mirpur SHAH ALI
25 Central Southern Cluster Dhaka Metro Ramna SHAHBAGH
26 Central Southern Cluster Dhaka South Old Dhaka SHYAMPUR
27 Central Southern Cluster Dhaka South Old Dhaka SUTRAPUR
28 Central Southern Cluster Dhaka Metro Gulshan TEJGAON
29 Central Southern Cluster Dhaka Metro Gulshan TEJGAON IND. AREA
30 Central Southern Cluster Dhaka North Uttara UTTAR KHAN
31 Central Southern Cluster Dhaka North Uttara UTTARA
32 Eastern Cluster Chittagong Metro Kotwali BAKALIA
33 Eastern Cluster Chittagong Metro Halishahar BAYEJID BOSTAMI
34 Eastern Cluster Chittagong Metro Bandar CHITTAGONG PORT
35 Eastern Cluster Chittagong Metro Bandar DOUBLE MOORING
36 Eastern Cluster Chittagong Metro Halishahar HALISHAHAR
37 Eastern Cluster Chittagong Metro Halishahar KHULSHI
38 Eastern Cluster Chittagong Metro Kotwali KOTWALI
39 Eastern Cluster Chittagong Metro Halishahar PAHARTALI
10 Eastern Cluster Chittagong Metro Chandgaon PANCHLAISH
41 Eastern Cluster Chittagong Metro Bandar PATENGA


About Robi

Robi Axiata Limited (Robi) is a subsidiary company of the Asian telecom giant, Axiata Group Berhad, based in Malaysia. Other shareholders in the entity are Bharti Airtel International (Singapore) Pte Ltd and NTT DOCOMO Inc.
Robi is the second largest mobile network operator in Bangladesh with 46.88Mn subscribers as of end of December 2018. The company commenced operation in 1997 as Telekom Malaysia International (Bangladesh) with the brand name ‘Aktel’. In 2010, it was rebranded as ‘Robi’ and the company changed its name to Robi Axiata Limited.


Post your comment

Trending Posts

trending_upTrending
{{post.title}}

----

Related Posts

{{post.category_name}}
{{post.title}}

by {{post.operator_name}}