Airtel eSIM
Airtel eSIM

Airtel eSIM

In the last 10 years, technology has advanced at an exponential rate. We are in the middle of a digital revolution, made possible by wireless devices and the spread of intelligent devices into every part of our lives.

In response to this industry-wide shift, Airtel is proud to announce the launch of its cutting-edge eSIM technology in Bangladesh regarding accessing mobile networks; the eSIM ushers in a new era of ease & flexibility.

The benefits of Airtel eSIM:

ALIGNED WITH THE FUTURE: eSIM is the future of mobile connectivity, and with Airtel eSIM, you can stay ahead of the curve and enjoy the latest technology.

CONVENIENT AND ADAPTABLE: With Airtel eSIM, you can activate and manage your mobile plans right from your smartphone and switch between plans as your needs change.

PEACE OF MIND: No need to be concerned about misplacing or damaging your physical SIM card. With Airtel eSIM, your phone plan is built right into your device for the highest level of security.


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Airtel eSIM

eSIM Eligible Handset Model List

iPhone Samsung Google Pixel
iPhone XS series Galaxy S21 series Google’s Pixel 4 series
iPhone 11 series Galaxy S22 series Pixel 5 series
iPhone 12 series Galaxy Z Flip series Pixel 6 series
iPhone 13 series Galaxy Z Fold series -
iPhone 14 iPhone 15 -

eSIM Home Delivery

To avail eSIM via doorstep service, you can:


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FAQ

1- What exactly is eSIM?

Embedded SIM (eSIM) is a form of SIM card that is directly embedded into a device, removing the need for a traditional SIM card.

2- How to purchase or activate eSIM.

- Choose your plan.

- Choose a mobile phone number.

- Complete the biometric authentication.

- Enable internet connectivity on your mobile device.

- Scan the QR Code on the given toolkit.

- Follow the procedure outlined for your device.

3- To convert your conventional SIM card into an eSIM, you may either visit the local Robi Service Center with your eSIM-enabled smartphone and complete the standard SIM purchase process, or you can visit the Robi Online Shop and convert to an eSIM using the procedures below:

- Request for eSIM migration

- Complete the biometric authentication

- Enable internet connectivity on your mobile device.

- Scan the QR Code on the toolkit.

- Follow the procedure outlined for your device.

4- If you wish to replace your mobile device, follow these procedures to keep your eSIM:

- Enable internet connectivity on your mobile device.

- Deactivate and remove the eSIM profile from your old device.

- Scan the QR code with your new smartphone

- Follow the procedure outlined for your new handset.

5- Will the package offer for eSIM and physical SIM be the same?

Yes

6- Will roaming be available on eSIM?

Yes

7- How many times can the QR code of eSIM be scanned?

Multiple times.

8- What to do if the QR code or eSIM installed handset is lost or stolen?

You have to replace the SIM. To replace the SIM you are requested to contact Robi WIC.

9- Can physical SIM and eSIM be used in the same device?

Yes, it will if your device supports it.

10- What to do if the device is factory reset?

The eSIM profile will be deleted automatically, so you need to scan the QR code again.

11- Can the same eSIM be used if the handset is changed?

Yes, it can be used by removing the eSIM profile from the current device and then scanning the QR from the new device.

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